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How to Improve Communication and Staff Engagement

When it comes to organizing your team members and making sure that everyone is on the same page, communication is key. And making sure everyone is informed about what’s going on within your factory and what needs to be done on a daily basis is crucial.

Last-minute shift-and staffing changes or machine failures that need a quick fix are probably familiar scenarios to you. Here are some tips that will keep your employees informed so as to create a culture of team players that will save you time.

1. Make it easy to understand what needs to be done

Most of your employees likely have smartphones, so having something available on their phone or a dedicated factory tablet is the best way to go. Apps like Yoho include notifications that will inform relevant team members immediately. This prevents the need to proactively check whiteboards or sticky notes to know what’s happening on the floor.

With Yoho employees always know what to do. When they open the app they immediately see an overview of their daily tasks, and by providing visual one-point work instructions at hand you increase the knowledge and skills of your operators.

2. Have everything your employees need to know in one place

Standard operating procedures, shift schedules, work instructions, and learning materials are usually

kept in paper form and away in a distant office. However, as most of your employees are often on the floor, why don’t have an app where they can access and share information on the go?

With Yoho, employees don’t have to run back-and-forth on the floor to get the information they need or to call in help from a maintenance engineer. They also don’t have to sift through text messages to find out when they’re working next. Having your own dedicated factory app made specifically for your teams to access and share information makes things much easier.

3. Enable employees to make their voice count

Gathering feedback from employees on the floor is often hard and thus their voice is often ignored when implementing changes. However, your frontline employees see how things are running on the production floor. This means that they sometimes have a better perspective on how to fine-tune processes and how to improve things. It’s important to encourage open communication with your employees, so they know you’re open to these new ideas.

As you choose a communication tool, consider whether there’s a way for your employees to provide feedback and opportunities for continuous improvement. Employees should feel free to give feedback that is open and honest as well as share ideas of how they think things could improve. With Yoho, it’s as easy as starting an individual conversation. Employees can leave feedback on the go and provide opportunities for improvement wherever and whenever they think it’s needed.

4. Communication is a two-way street

This goes along with allowing for open and honest communication, but since communication is a two-way street, employees aren’t likely to open up unless you do, as well. This is why transparency is so important. When you’re willing to communicate with your team members and provide open dialogue, the trust will increase among the whole team. As you share, make sure that you do so deferentially and without defensiveness. This will help employees to feel respected, which will, in turn, increase their respect for you.

With Yoho, you can now get your own dedicated factory app through which you can access and share information. It’s your single place to connect, engage and instruct your frontline employees to manage tasks and information-sharing more effectively. Are you excited to learn more or want to start a trial? Reach out via and we’d be happy to show you how you can increase employee productivity and engagement!

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