A well-trained workforce is crucial for the success of any business, but coaching deskless workers comes with unique challenges. Non-desk staff, such as factory workers, construction workers, and retail workers, are not stationary, so providing them with the same training opportunities as office workers can be complex.

However, there are some steps you can take to create an effective training program for your deskless workforce. Read on to learn more.

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Do deskless workers need special training?

Deskless employees work in factories, construction sites, farms, hospitals, and other places where they are constantly on the move. Because of the nature of their work, they require specific training to remain safe and productive. To help them contribute to the success of their workplace and protect them in dangerous conditions, you need to create the proper training process.

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The challenges in training deskless workers

One of the biggest challenges in training deskless workers is ensuring access to the necessary resources. Unlike office workers, who can quickly get online from their desktop or consult a nearby colleague, deskless workers are often in the field and don't have access to the guidelines and manuals. This can make it difficult for them to find the information they need when they need it.

In addition, developing a training program that fits into the busy schedules of deskless workers who are on the go throughout the day presents another serious challenge. Taking precious time out of the workday to attend an in-person training session or workshop can be costly for the company. Research suggests that such training sessions' engagement and knowledge retention rates are also meager.

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Successfully design a deskless worker training program

At Yoho, we believe that a good training program for deskless employees must leverage new technologies. With a mobile app, you can store all your training materials in one place and make them accessible to employees anytime.

Here are some things to consider when designing your training processes:

1. The needs of your employees. What do they need to know to do their jobs effectively? Make sure your training program covers all required topics. Using Yoho you can also quiz your employees regularly to ensure knowledge retention and minimize workplace incidents.
2. The format of the materials: Employees will be more engaged when you present the materials in an exciting and engaging way. Use videos, infographics, and other multimedia content to keep things exciting. With Yoho you can create video or photo-based instruction sets with chapters and detailed step-by-step instructions to simplify the training process.
3. The delivery method: Mobile apps allow employees to access the training materials when it suits them. We designed Yoho to be your worker’s on-the-go resource. All the training materials, video instructions, machinery manuals and safety procedures are available to your staff 24/7.

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Conclusion

In summary, an effective training program for your deskless workforce must be tailored to their needs and include online and face-to-face elements. By following the tips in this article, you can create a training program that will help your staff continuously improve their skills and knowledge and better contribute to your company's success.

Yoho is an easy-to-implement solution that we can further customize to your needs. Contact us if you want to improve how you deliver training in your deskless environment.